Tracie Bowers was a certified nursing assistant at St. Joseph Nursing Home in Utica, New York until she blew the whistle on a co-worker for allegedly abusing a resident and lost her job.
Bowers and the other employee, also a certified nursing assistant, were working two shifts together one evening in March 2009 when Bowers first noticed unusual behavior. "She was kind of rude to all of the residents, really," she said. "She wasn't really, really bad; it was just a weird attitude." Bowers followed procedure and went to her supervising nurse, who excused the behavior by saying "she was probably tired". That answer did not satisfy Bowers.
Breaking company rules, Bowers brought her mobile phone with her on the second shift and proceeded to record her co-worker's allegedly abusive behavior. The second assistant had entered the room of a male resident with Alzheimer's or dementia. In the 30 second recording, the assistant can be clearly heard swearing and calling the patient derogatory names. The recording reveals a sound that Bowers identifies as the co-worker slapping the hand of the resident and commanding him to "be nice". While the resident was not being combative or difficult, he began repeating "be nice" over and over toward the end of the incident.
Bowers continued to be brushed off by her supervising nurse, so she took the recording to the facility charge nurse, who took her seriously and notified the state health department. While St. Joseph administrators originally praised Bowers for reporting the incident, she began having issues with other nurses and nurse assistants at the facility shortly thereafter, some of whom felt she should have been disciplined for having her personal phone at work that day. Bowers said, "It was just a whole stupid game of trying to get me kicked out of there, and then they (her supervisors) said they would probably have to terminate me." The facility refuses to comment on the reason for Bowers dismissal, citing "personnel issues", but Frank Trimboli, the facility administrator, said "the facility would never, ever terminate anyone for reporting abuse". Trimboli also refuses to comment on whether the co-worker was disciplined.
St. Joseph Nursing Home has not been without problems in the past. In a February 2008 inspection, inspectors found a pattern of administrative problems that could pose "immediate jeopardy" to the well being of the residents. The facility was fined $12,000 for violations in that inspection. In a recent state evaluation, the facility scored in the bottom 20% statewide for seven out of 19 categories and is rated as a one star facility, according to the new rating system instituted by The Centers for Medicare and Medicaid, which is indicative of a well-below average facility.
The Terry Law Firm is experienced in handling cases involving nursing home abuse and neglect. Please call us with any questions or concerns at 1 (888) 317-2525 or visit our website at www.nursinghomejustice.com.