March 2011 Report Card: Golden LivingCenter - New Madrid
Golden LivingCenter - New Madrid is a 112 bed nursing home facility located in New Madrid, Missouri. In the past three years, Golden LivingCenter - New Madrid's inspection deficiency record has surpassed the average number of health deficiencies in Missouri once - at nearly double the average number of health deficiencies in Missouri. Golden LivingCenter - New Madrid was cited with three deficiencies in 2010, thirteen deficiencies in 2009, and four deficiencies in 2008. The average number of nursing home deficiencies in Missouri is seven. Currently, Golden LivingCenter - New Madrid is rated as a one-star nursing home, according to the new system instituted by the Centers for Medicare & Medicaid. The one-star Medicare rating means a "much below average" facility.
All residents deserve professional services that meet a professional standard of quality and that give residents the best quality of life possible. Golden LivingCenter - New Madrid failed its residents in these areas at least four times in the last three years.
Not every resident is the same. Individual care plans must be developed for each resident to meet the resident's specifi medical, nursing, and mental needs. Without a care plan, nurses who are caring for the resident have no idea what the specific needs are for that individual resident. The care plan needs are supposed to be routinely assessed and updated to reflect the resident's ongoing needs. Golden LivingCenter - New Madrid failed to do this. They were cited for failing to develope a care plan that met the needs of the resident and failed to develop it within seven days of a resident's admission. Moreover, the investigation determined that the facility failed to prepare the care plan with the care team and failed to check and update the existing plan.
Proper care and nutrition is vital for everyone, but even more so for nursing home residents. Golden LivingCenter - New Madrid failed to provide proper treatment to residents with feeding tubes to prevent problems and help restore eating skills, if possible. Keep in mind that nursing home residents are, for the most part, completely dependent upon the nursing staff for proper nutrition and hydration. The resident no longer has the luxury (or ability) to go look in the refrigerator for a meal or a snack. If there are nutritional problems with a resident, it is most likely a failure with the nursing home.
The facility also failed to ensure that each resident entering the facility without a catheter was not given a catheter unless necessary. Golden LivingCenter - New Madrid also failed to ensure that residents who cannot care for themselves received assistance with activities of daily living.
Nursing home residents have rights. Golden LivingCenter - New Madrid failed its residents in that it failed several times to keep each resident's medical records private and confidential. We don't know the specifics of this failure, but it is important that a resident have confidence that their health conditions and records will remain private.
Golden LivingCenter - New Madrid is required by law to provide nutrition, dietary, and housekeeping services to maintain a sanitary, orderly, and comfortable facility. The facility failed to store, cook, and distribute resident food in a safe and clean manner in 2009. The facility also did not have a program in place to prevent the spread of infection and failed to make sure the nursing home was free of dangers that cause accidents in 2009.
The Terry Law Firm is experienced in handling cases of nursing home abuse and neglect and has handled many cases against various Golden Living facilities. If you suspect your loved one might be a victim of nursing home abuse or neglect, contact the Terry Law Firm for a free, no-obligation consultation toll-free at (888) 317-2525 or (314) 878-9797.
