Fifty-one year old Mary Ann Jackson suffered a stroke and was hospitalized twice. Eventually, she was admitted to Northlake Nursing and Rehabilitation Center, a nursing home in Merrillville, Indiana, in October 2008 for care. Instead of receiving quality care, reportedly Jackson suffered neglect.
When Jackson was admitted to the facility, she had one bedsore. At the end of her residency at Northlake in November 2009, that single bedsore had spread into massive sores on her buttocks and legs. According to her sister, Shelli Jackson, "If they (Northlake staff) saw us coming, they would camouflage the bedsores with bandages, so we actually thought she was getting better. But she got way worse instead. Nearly her whole behind was gone. You could see muscles and ligaments down to the bone. Her bedsores were so bad she was stuck in a fetal position with her legs glued together."
In November 2009, Jackson was transferred to The Methodist Hospitals in Merrillville, Indiana, where doctors wanted to amputate both legs. Refusing to accept this diagnosis, her family transferred her to a hospital in Indianapolis and later to another nursing home facility located in Indianapolis, where her condition is now much better. According to the Director of Social Services and Admissions in Lawrence Manor Healthcare Center, Rick Lipscomb, "She had one foot in the grave. I don't know how she didn't die. I've seen animal carcasses on the side of the road that looked better than when she arrived here from another nursing home...People should go to jail for what happened to her." Reportedly, it was estimated that Jackson would be dead within one month.
Northlake was inspected in December 2009 on Jackson's case and was found deficient when they failed to contact Jackson's physician concerning her high blood pressure, vomiting, heart failure, and significant weight loss.
James Ribovich was another Northlake victim. He died of a heart attack on June 9, 2006. According to a March 1, 2006 lawsuit filed by his daughter, someone at Northlake found an abnormality of his penis. He was diagnosed with a urinary tract infection, as well as sepsis, and was "found to have extensive gangrene of the penis and scrotum requiring a wide excision of the gangrene of those areas". According to a state investigation, Northlake failed to meet its duty to care for James Ribovich.
Lionel Malik lived at Northlake for six years before dying in August 2009 of respiratory failure. Malik had a tracheal tube that he consistently tried to bite out. Reportedly, the mouthpiece used to protect Malik disappeared after he was admitted to Northlake. His daughter, Chantel Hoskins, examined his mouth one day and found his teeth embedded in his tongue, which had to be removed from his tongue by a dentist. She alleges that when visiting on the weekends, she would find no one at the nurse's stations and no one answering call lights. "Once they'd get someone in a wheelchair, that person would sit there all day until the next shift. They'd fall asleep and slip out. His ankle was shattered and nobody could tell us why."
Northlake is set to close today, March 15, 2010 after an emergency closure order was issued on February 1, 2010. The order was the result of the facility's consistent failure to correct complaints concerning its care.